Role: Business Development Manager
Location: Reading, London
Salary: up to £32000 per year
Experience: Minimum Three years
Start Date: ASAP
Qualification: Minimum Bachelor Degree
Work Rights in UK: UK Local candidates are encouraged to apply; for right/successful international applicants Sponsorship can be offered too.
Role:
- Demonstrate best in class sales behaviours and deliver excellent customer experience results in line with KPIs and SLAs.
- Achieve monthly and quarterly targets based on four main KPI’s
- Identify, nurture and win sales through sustained prospecting activity including multiple campaign sources.
- Fully understand the prospective business, their buying and decision making processes, as well as developing effective relationships with key contacts of the account.
- Seek to grow existing customer relationships and account size, through in-life health checks and resign activity.
- Take a proactive and organised approach to managing own resources, appointments and customer visits to meet business and customer expectations.
- Ensure that all warm customer leads are handled within agreed SLAs and timelines in line with business rules. Maintain a high awareness and knowledge of the SME local market, including industry, competitors and telecoms and evolving internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.
- Establish relationships and partnerships with external networking bodies, through LinkedIn, Chamber of Commerce or local council initiatives.
- Operate within policy, commercial and contractual guidelines, making efficient and effective use of escalation routes.
You’ll definitely:
- Have demonstrable experience within a highly successful direct sales role in a B2C or B2B marketplace in a role that is primarily focused on new acquisition.
- Focus on solutions to meet customer needs
- Be able to plan and organise own schedule to ensure all daily and weekly activities are completed to a high standard
- Work collaboratively; internally and externally
- Have brilliant communication skills; listening to customer needs and articulating best solution
- Able to influence at multiple stakeholder levels to drive Enterprise agenda
- Be results driven individual; focused on achieving monthly targets and driving success